Gucci Client Advisor

Vienna • Austria

Monday, May 12, 2025

Gucci, founded in Florence, Italy, in 1921, stands as a beacon of luxury and innovation in the fashion industry. As part of the esteemed Kering Group, Gucci continues to redefine luxury through its commitment to creativity, Italian craftsmanship, and forward-thinking design. The brand offers a dynamic and enriching work environment, fostering growth and excellence in its employees.

1. Provide sophisticated and dedicated customer consultation and care, ensuring an exceptional service experience.
2. Offer insights and advice on general fashion trends and developments within the luxury market.
3. Cultivate and maintain loyal customer relationships through service-oriented engagement.
4. Utilize company CRM tools to capture meaningful customer data, build relationships, and personalize future customer development opportunities.
5. Ensure optimal presentation of the sales floor, adhering to brand standards.

1. Professional experience in high-end retail; experience in fashion or luxury is advantageous.
2. Strong customer and service orientation.
3. Proven sales orientation with the ability to successfully close sales discussions.
4. Fluency in German and proficiency in English; additional languages are an asset.
5. Affinity for digital environments.

1. Excellent interpersonal and communication skills.
2. Strong understanding of the luxury segment and its products.
3. Ability to work effectively in an international and familial team environment.
4. Passion for engaging with customers and colleagues.

Prior experience in high-end retail, particularly within the fashion or luxury sectors, is preferred.

Employees enjoy a vibrant and supportive work environment, opportunities for professional growth, and the prestige of working with a leading luxury brand.

Gucci fosters a culture of creativity, innovation, and excellence. The workplace is characterized by a familial atmosphere, where international collaboration and diversity are celebrated. Employees are encouraged to express their passion for the brand and contribute to its legacy of luxury and craftsmanship.