Gucci Client Advisor

Gucci, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to fostering creativity and innovation, providing a dynamic and inclusive environment for its employees. The brand is dedicated to cultivating talent and offering opportunities for professional growth within the luxury fashion industry.

1. Achieve or exceed individual and store sales targets, contributing to business growth.
2. Deliver exceptional customer service by understanding and exceeding client expectations, while demonstrating comprehensive product knowledge and brand heritage.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments with enthusiasm.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards to protect customers, colleagues, and merchandise.
9. Ensure visual display of products aligns with Gucci's standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of achieving sales targets and building customer relationships.
4. Excellent communication skills, both verbal and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with strong collaboration skills.
8. Ability to thrive in a fast-paced, dynamic environment.
9. Flexible schedule availability, including evenings, weekends, and holidays.

1. Client-centric mindset with a passion for luxury fashion.
2. Ability to build trust-based relationships and foster collaboration.
3. Creative problem-solving and innovative thinking.
4. Accountability and performance-driven approach.
5. Adaptability and flexibility to meet diverse customer needs.

A minimum of 3 years in luxury fashion sales or a similar customer service environment is required.

Bachelor’s Degree preferred.

The base salary range is estimated at $18-19/hr CAD, subject to geographic differentials and individual qualifications.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.

Gucci prides itself on a culture of inclusivity, creativity, and innovation. The brand encourages a collaborative and dynamic work environment where employees are empowered to express their individuality and contribute to the brand's legacy of luxury and excellence.