Gucci Client Advisor

Troy • USA

Tuesday, March 4, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its exceptional craftsmanship and innovative design, Gucci offers a dynamic and inclusive workplace where creativity and excellence are celebrated. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and style.

1. Achieve or exceed individual and store sales targets on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to visual merchandising in accordance with Gucci standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent oral and written communication skills.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customer needs.
10. Availability to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales expertise
3. Product knowledge
4. Relationship building
5. Communication skills
6. Organizational skills
7. Team collaboration
8. Adaptability
9. Attention to detail

A minimum of 3 years in luxury fashion sales or a comparable customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees. The company fosters a collaborative and innovative work environment.

Gucci is committed to creating a community of passionate individuals who are united by a shared vision of breaking new ground in the fashion industry. The workplace culture emphasizes creativity, inclusivity, and continuous learning, encouraging employees to express their unique talents and contribute to the brand's legacy.