Gucci Client Advisor

Toronto • Canada

Thursday, February 26, 2026

Gucci, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering an environment that encourages creativity, innovation, and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within a dynamic and inclusive workplace.

1. Engage proactively with clients to establish strong relationships, ensuring a welcoming and personalized experience.
2. Deliver a client-centric service to foster repeat business and enhance brand loyalty.
3. Identify client needs and aspirations to provide tailored advice and exceed expectations.
4. Expand the client base by recruiting new clients and nurturing existing relationships.
5. Utilize in-store technology to enhance the client experience.
6. Collect and analyze client information to customize services.
7. Provide insights on local lifestyle trends to add value to the client experience.
8. Drive sales results by monitoring KPIs and maximizing selling opportunities.
9. Promote virtual appointments and distance sales.
10. Maintain a 'One-Gucci-Client' perspective across all transactions.
11. Communicate effectively with team members to propose solutions.
12. Engage clients with storytelling and expert product knowledge.
13. Stay informed on fashion trends and competitors.
14. Participate actively in store operations and adhere to policies.
15. Ensure optimal product display and manage store administration.

1. Over 2 years of experience in luxury fashion sales or a similar customer service role.
2. Proven ability to exceed sales targets and build lasting client relationships.
3. High ethical standards and professionalism.
4. Flexibility to work evenings, weekends, and holidays.
5. Passion for fashion and luxury.

1. Strong communication and interpersonal skills.
2. Ability to adapt to diverse clients and complex situations.
3. Commercial awareness and client-focused attitude.
4. Capability to work in a dynamic, fast-paced environment.

A minimum of 2 years in luxury fashion sales or a comparable customer service setting, with a proven track record of success.

The base salary range is $17.60/hour CAD - $18/hour CAD, with potential additional compensation through commissions and participation in incentive programs.

Eligible employees may participate in an employee benefits program and other incentive programs, subject to program rules and performance factors.

Gucci fosters a culture of inclusivity and accessibility, encouraging diversity and creativity. The brand values collaboration and innovation, creating a community united by a passion for breaking new ground in the fashion industry.