Gucci Client Advisor

Toronto • Canada

Thursday, October 2, 2025

Gucci, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering a dynamic and inclusive work environment that encourages creativity and innovation. The brand is committed to providing exceptional service and creating a luxurious client experience, making it an ideal workplace for those passionate about fashion and luxury.

1. Achieve or surpass individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book and ensure regular client follow-up.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold store security standards to ensure the safety of clients, colleagues, and merchandise.
9. Contribute to visual merchandising in line with Gucci standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting client relationships.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up abilities.
3. Attention to detail and accuracy.
4. Team-oriented with effective collaboration skills.
5. Adaptability in a dynamic environment.
6. Flexibility to work evenings, weekends, and holidays.

A minimum of 3 years in luxury fashion sales or a comparable customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations throughout the employment lifecycle.

Gucci fosters a radically client-centric approach, encouraging a flat, connected, and fast-paced collaborative environment. Creativity and ownership are highly valued, promoting innovation and personal accountability.