Gucci Client Advisor

Toronto • Canada

Monday, September 8, 2025

Gucci, a renowned name in luxury fashion, is part of the illustrious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity and innovation, providing a dynamic environment where creativity and passion for fashion are paramount.

1. Achieve or exceed monthly and seasonal individual and store sales targets.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and manage meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards within the store.
9. Uphold visual display standards in accordance with Gucci guidelines.
10. Organize and maintain stock room and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven track record of exceeding sales targets and building client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative mindset.
8. Ability to adapt to a fast-paced and dynamic environment.
9. Flexible schedule availability, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Effective communication
3. Organizational skills
4. Attention to detail
5. Team collaboration
6. Adaptability
7. Sales acumen

A minimum of 3 years in luxury fashion sales or a comparable customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, fostering a supportive and inclusive work environment.

Gucci prides itself on a culture that is radically client-centric, fostering creativity and ownership among its employees. The workplace is dynamic and collaborative, encouraging innovation and a flat, connected, and fast-paced working methodology.