Gucci Client Advisor
Gucci, a renowned name in luxury fashion, is part of the prestigious Kering Group. As a global leader in apparel and accessories, Kering empowers its brands to reach their full potential in the most imaginative and sustainable manner. Gucci, with its rich heritage and commitment to innovation, offers a dynamic and inclusive workplace where creativity and excellence are at the forefront.
- Achieve or exceed individual and store sales goals, enhancing business growth.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and manage meaningful customer data to build relationships and personalize client development.
- Maintain an organized client book and provide regular follow-up on sales or client requests.
- Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Uphold store security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to maintaining visual display standards in accordance with Gucci guidelines.
- Keep a neat and organized stock room and understock.
- Adhere to Gucci image standards and company policies.
- Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
- 1+ years of service-related work experience.
- Excellent communication skills, both oral and written.
- Proficiency in technology.
- High school diploma or equivalent preferred.
- Additional languages are a plus.
- Service mindset with a passion for fashion and luxury products.
- Positive, friendly, and outgoing demeanor.
- Ability to engage and build relationships with clients.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative spirit.
- Adaptability in a fast-paced environment.
A minimum of 1 year in a service-related role is required.
High school diploma or equivalent preferred.
Competitive hourly wage plus base commission.
Eligible employees may participate in benefit and incentive programs, including employee discounts, paid time off, performance development, internal mobility opportunities, and a 401(k) plan with company matching contributions.
Gucci fosters a culture of inclusivity and accessibility, emphasizing creativity, collaboration, and continuous learning. The brand values diversity and encourages employees to express their unique talents and perspectives.


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