Gucci Client Advisor

Sunrise • USA

Wednesday, March 12, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative and progressive approach, Gucci offers a dynamic and inclusive workplace where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering a culture that values diversity and promotes professional growth.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals by ensuring high-quality sales and customer service.
4. Capture and maintain meaningful customer data using CRM tools for relationship building and client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of clients, colleagues, and merchandise.
9. Contribute to maintaining visual display standards in accordance with Gucci guidelines.
10. Organize and maintain stock rooms and understock areas.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to exceed sales targets and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to work in a fast-paced environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Customer service excellence
2. Sales and KPI achievement
3. Product knowledge
4. CRM proficiency
5. Organizational skills
6. Communication skills
7. Team collaboration
8. Trend awareness

A minimum of 3 years in luxury fashion sales or a similar customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.

Gucci fosters a culture of creativity, inclusivity, and innovation. Employees are encouraged to express their individuality and contribute to the brand's legacy of excellence. The workplace is dynamic and collaborative, promoting a sense of community and shared passion for fashion.