Gucci Client Advisor

Stuttgart • Germany

Monday, May 12, 2025

Gucci, established in Florence, Italy in 1921, stands as a preeminent luxury brand globally. As it advances beyond its centenary, Gucci continues to redefine luxury, emphasizing creativity, Italian craftsmanship, and innovation. As part of the Kering Group, a global luxury conglomerate, Gucci benefits from the management and development of prestigious fashion, leather goods, jewelry, and eyewear brands.

1. Provide sophisticated and dedicated client consultation and optimal customer care, ensuring an exceptional service experience.
2. Offer insights and advice on general fashion trends and developments within the luxury market.
3. Cultivate a loyal customer base and maintain service-oriented client relationships.
4. Capture and utilize comprehensive client data through CRM tools to engage with clients, build relationships, and personalize future customer development opportunities.
5. Ensure the optimal presentation of the sales floor.

1. Professional experience in high-end retail; experience in fashion or luxury is advantageous.
2. A strong enthusiasm for interacting with clients and colleagues.
3. Excellent customer and service orientation.
4. Strong sales orientation with the ability to successfully close sales conversations.
5. Enjoyment in working within an international and familial team.
6. Exceptional understanding of the luxury segment and its associated products.
7. Fluent in German with good English skills; additional languages are advantageous.
8. Affinity for a digital environment.

1. Customer service excellence
2. Sales acumen
3. Relationship building
4. Trend awareness
5. CRM proficiency
6. Team collaboration
7. Multilingual communication

Experience in high-end retail, particularly within the fashion or luxury sectors, is preferred.

Opportunity to work within a prestigious global luxury brand with a supportive and dynamic team environment.

Gucci fosters a culture of creativity and innovation, deeply rooted in Italian craftsmanship. As part of the Kering Group, the company emphasizes sustainability and inclusivity, providing a collaborative and dynamic workplace.