Gucci Client Advisor

Stuttgart • Germany

Wednesday, January 29, 2025

Gucci, a storied name in luxury fashion, was established in Florence, Italy, in 1921. Renowned for its unparalleled craftsmanship and innovative designs, Gucci continues to set the standard in luxury fashion. As part of the prestigious Kering Group, Gucci benefits from the support and resources of a global leader in luxury goods, encompassing fashion, leather goods, jewelry, and eyewear.

1. Provide sophisticated and dedicated customer consultation and optimal service.
2. Offer insights and advice on fashion trends and developments in the luxury market.
3. Cultivate and maintain relationships with loyal clientele.
4. Utilize CRM tools to capture meaningful customer data, fostering relationship building and personalized future engagement opportunities.
5. Ensure the optimal presentation of the sales floor.

1. Experience in high-end retail; experience in fashion/luxury is advantageous.
2. Passion for engaging with customers and colleagues.
3. Excellent customer and service orientation.
4. Strong sales orientation with the ability to successfully close sales.
5. Enjoyment of working in an international and familial team environment.
6. Excellent understanding of the luxury segment and its products.
7. Fluent in German and proficient in English; additional languages are a plus.
8. Affinity for a digital environment.

1. Customer service excellence
2. Sales acumen
3. Relationship building
4. Trend awareness
5. CRM proficiency
6. Team collaboration
7. Multilingual communication

Prior experience in high-end retail, particularly in fashion or luxury sectors, is preferred.

The position offers the opportunity to work within a globally recognized luxury brand, fostering professional growth in a dynamic and supportive environment.

Gucci embodies a culture of creativity and innovation, deeply rooted in Italian craftsmanship. The workplace thrives on collaboration, diversity, and a shared passion for luxury fashion, offering a familial atmosphere within an international context.