Gucci Client Advisor

Short Hills • USA

Tuesday, October 14, 2025

Gucci, a prestigious brand under the Kering conglomerate, is renowned for its commitment to luxury and innovation. As an employer, Gucci offers an environment that fosters creativity and excellence, providing employees with opportunities to contribute to the brand's legacy of elegance and sophistication. Kering, as the parent company, supports Gucci's mission by promoting sustainable growth and nurturing talent across its luxury brands.

1. Engage proactively with clients, establishing strong relationships and providing exceptional service both in-store and remotely.
2. Deliver personalized, client-centric experiences to foster brand loyalty and drive repeat business.
3. Build rapport with clients by understanding their needs and aspirations, exceeding their expectations.
4. Expand the client base by recruiting new clients and nurturing existing relationships.
5. Utilize in-store technology to enhance the client experience, ensuring it is smooth and relevant.
6. Gather meaningful client information to tailor services to individual preferences.
7. Enhance the client experience by offering insights into local lifestyle trends.
8. Drive sales results by monitoring KPIs and maximizing selling opportunities.
9. Provide exceptional client experiences through hospitality, luxury gestures, and product rituals.
10. Employ effective selling techniques to drive sales and maintain a client-centric attitude.
11. Promote virtual appointments and distance sales to create additional selling opportunities.
12. Maintain a 'One-Gucci-Client' perspective for all transactions, ensuring a positive client experience.
13. Guide clients in making informed purchasing decisions.
14. Foster open communication and collaboration with team members.
15. Engage clients with storytelling and expert product knowledge to assist in purchasing decisions.
16. Attend training sessions to enhance product knowledge.
17. Stay informed on fashion trends and competitors to offer the best solutions to clients.
18. Embody Gucci's philosophy and values with enthusiasm.
19. Participate in store operations, including stock maintenance and inventory management.
20. Adhere to policies and procedures, focusing on loss prevention and operational excellence.
21. Process POS transactions accurately and ensure client information is captured correctly.
22. Maintain visual display standards according to Gucci's guidelines.
23. Follow company grooming standards and ensure optimal product levels on the sales floor.
24. Manage general store administration and functionality.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail schedules, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.
6. Excellent commercial awareness and client-focused attitude.
7. Adaptability to different clients and complex situations.
8. Strong communication skills.
9. Ability to work in a fast-paced, dynamic environment.

1. Client relationship management
2. Sales and upselling techniques
3. Product knowledge
4. Communication and interpersonal skills
5. Adaptability and flexibility
6. Team collaboration
7. Operational excellence

A minimum of 2 years in luxury fashion sales or a similar customer service role, demonstrating an excellent track record.

A base salary range of $19.00-$20.00 per hour, with eligibility for an employee benefits program.

Eligible employees may participate in a benefits program including medical, dental, vision, paid time off, and a 401K plan.

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of individuals united by a passion for innovation and excellence in the fashion industry. The workplace environment is dynamic and supportive, promoting collaboration and personal growth.