Gucci Client Advisor

Gucci, a hallmark of Italian craftsmanship, stands as a beacon of luxury fashion, renowned for its eclectic and contemporary designs. As part of the esteemed Kering Group, Gucci benefits from the conglomerate's global influence in the apparel and accessories sector, maintaining its status as one of the world's most coveted fashion houses.

1. Deliver exceptional customer service by adhering to the Gucci selling ceremony.
2. Provide knowledgeable assistance to customers, showcasing expertise in Gucci products and brand heritage.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments, demonstrating a passion for the industry.
5. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
6. Maintain and update customer information using CRM tools to retain and identify high-potential clients.
7. Achieve individual and store sales goals, contributing to business growth.
8. Promote open communication with team members and propose effective solutions.
9. Assist in managing product visual displays in line with Gucci's visual standards.
10. Ensure store maintenance and product availability on the sales floor, adhering to corporate policies.
11. Oversee product replenishment and merchandise inventory.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to exceed individual and store sales targets.
3. Deep passion for fashion and luxury.
4. Excellent commercial awareness and customer service orientation.
5. High flexibility and adaptability to diverse customer needs.
6. Team-player mentality.
7. Strong communication skills.
8. Ability to thrive in a fast-paced and dynamic environment.
9. Luxury product knowledge.
10. Fluency in Italian and English.

1. Customer service excellence
2. Product knowledge
3. Sales techniques
4. Communication
5. Team collaboration
6. Adaptability
7. CRM proficiency
8. Fashion trend awareness

Previous experience in a similar role within the fashion retail industry is required.

Competitive benefits package including opportunities for professional growth within the Kering Group.

Gucci fosters a culture of innovation and creativity, encouraging employees to embody the brand's eclectic and contemporary spirit. As part of the Kering Group, Gucci offers a dynamic workplace where diversity and collaboration are celebrated.