Gucci Client Advisor

Serravalle Scrivia • Italy

Wednesday, April 23, 2025

Gucci, a hallmark of Italian craftsmanship, stands as a beacon of innovation and modernity in the luxury fashion industry. As part of the esteemed Kering Group, Gucci is synonymous with eclectic, contemporary, and romantic designs, offering products that epitomize unparalleled quality and attention to detail. The Kering Group is a global leader in apparel and accessories, managing a portfolio of distinguished luxury and lifestyle brands.

1. Provide exemplary customer service in alignment with Gucci's selling ceremony.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments.
5. Cultivate and maintain customer relationships, accommodating diverse nationalities and personalities.
6. Monitor and update customer information using CRM tools to retain and identify high-potential clients.
7. Achieve individual and store sales goals, contributing to business growth.
8. Promote open communication and collaboration within the team.
9. Manage product visual displays according to Gucci's visual standards.
10. Maintain store functionality and product levels on the sales floor.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail.
2. Demonstrated ability to exceed individual and store sales targets.
3. Passion for fashion and luxury.
4. Strong commercial awareness and customer-centric attitude.
5. Flexibility and adaptability to diverse customer needs.
6. Team-oriented mindset.
7. Strong communication skills.
8. Ability to thrive in a dynamic, fast-paced environment.
9. Knowledge of luxury products.
10. Fluency in Italian and English.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Relationship building
5. Communication
6. Team collaboration
7. Adaptability
8. Commercial awareness

Previous experience in a comparable role within the fashion retail sector is required.

Employees enjoy a dynamic work environment with opportunities for professional growth within a leading luxury brand.

Gucci fosters a culture of innovation, inclusivity, and excellence, encouraging employees to embody the brand's values of creativity and craftsmanship. As part of the Kering Group, Gucci offers a collaborative and supportive workplace where diversity is celebrated and professional development is prioritized.