Gucci Client Advisor

Gucci, a beacon of influence, innovation, and progressiveness, is at the forefront of modern fashion. Renowned for redefining luxury in the 21st century, Gucci stands as one of the world's most coveted fashion houses. Its products, characterized by an eclectic, contemporary, and romantic style, epitomize the zenith of Italian craftsmanship, celebrated for their unparalleled quality and meticulous attention to detail. As a part of the esteemed Kering Group, Gucci benefits from the leadership of a global powerhouse in apparel and accessories, which boasts a diverse portfolio of prestigious luxury, sport, and lifestyle brands.

1. Provide exceptional customer service by adhering to the Gucci selling ceremony.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage.
3. Facilitate cross and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments.
5. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
6. Maintain and update customer information using company CRM tools.
7. Achieve individual and store sales targets.
8. Foster collaborative communication within the team and propose effective solutions.
9. Manage visual merchandising in line with Gucci standards.
10. Ensure store maintenance and optimal product levels on the sales floor.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci grooming standards and policies.

1. Proven experience in a similar role within fashion retail.
2. Demonstrated ability to exceed individual and store sales targets.
3. Passion for fashion and luxury products.
4. Excellent commercial awareness and customer service orientation.
5. Flexibility and adaptability to diverse customer needs.
6. Team-player mentality.
7. Strong communication skills.
8. Ability to thrive in a dynamic, fast-paced environment.
9. In-depth knowledge of luxury products.
10. Fluency in Italian and English.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Communication
5. Team collaboration
6. Adaptability
7. CRM proficiency

Candidates must have proven experience in a similar role within the fashion retail sector, demonstrating the ability to drive and exceed sales results.

The role offers the opportunity to work within a prestigious luxury brand, providing exposure to high-end fashion and the chance to develop professionally within the Kering Group.

Gucci fosters a culture of innovation and creativity, encouraging employees to embrace the brand's eclectic and contemporary ethos. The workplace is dynamic and fast-paced, with a strong emphasis on collaboration and excellence in customer service.