Gucci Client Advisor

Sassari • Italy

Friday, February 21, 2025

Gucci, established in 1921 in Florence, Italy, stands as a paragon of luxury and innovation in the fashion industry. As a part of the esteemed Kering Group, Gucci continues to redefine opulence, celebrating its rich heritage of Italian craftsmanship and creativity. The brand is renowned for its commitment to excellence and its forward-thinking approach, making it a coveted employer for those passionate about luxury fashion.

1. Deliver exceptional customer service by adhering to Gucci's selling ceremony and embodying the brand's philosophy.
2. Provide expert advice and knowledge of Gucci products, history, and heritage to enhance customer experience.
3. Drive cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments, demonstrating a passion for the industry.
5. Build and maintain strong relationships with a diverse clientele, ensuring customer comfort and satisfaction.
6. Monitor and update customer information using CRM tools to retain and identify high-potential clients.
7. Achieve individual and store sales goals, contributing to business development.
8. Foster collaborative communication within the team, proposing effective solutions.
9. Manage visual merchandising in line with Gucci's standards.
10. Ensure store maintenance and product availability on the sales floor.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to exceed individual and store sales targets.
3. Fluency in Italian and English.

1. Deep passion for fashion and luxury.
2. Excellent commercial awareness and customer orientation.
3. High adaptability to diverse customer needs.
4. Strong team-player mentality.
5. Exceptional communication skills.
6. Ability to thrive in a dynamic, fast-paced environment.
7. Comprehensive knowledge of luxury products.

Previous experience in a comparable position within the fashion retail sector is required.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within a leading luxury brand.

Gucci fosters a culture of innovation, creativity, and excellence. As part of the Kering Group, the brand emphasizes sustainability and inclusivity, creating a vibrant and supportive workplace where diverse talents can thrive.