Gucci Client Advisor

São Paulo • Brazil

Sunday, March 1, 2026

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to excellence, creativity, and innovation, offering a dynamic and inclusive work environment where employees are encouraged to express their individuality and contribute to the brand's storied legacy.

1. Provide exceptional customer service by adhering to the Gucci selling ceremony and exceeding customer expectations.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage to assist customers effectively.
3. Engage in cross-selling and up-selling across all product categories.
4. Discuss fashion trends and luxury market developments with clients, showcasing a passion for fashion and luxury goods.
5. Build and maintain strong customer relationships, catering to diverse nationalities and personalities.
6. Monitor and update customer information using CRM tools to retain existing customers and identify potential new ones.
7. Achieve individual and store sales goals, contributing to business growth.
8. Foster open communication and collaboration with team members, proposing effective solutions.
9. Manage visual merchandising in accordance with Gucci's visual standards.
10. Ensure store maintenance and appropriate product levels on the sales floor, following corporate policies.
11. Oversee product replenishment and conduct physical inventory checks.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within the fashion retail industry.
2. Demonstrated ability to drive and exceed individual and store sales results.
3. Deep passion for fashion and luxury goods.

1. Excellent commercial awareness and customer service orientation.
2. High flexibility and adaptability to different customer needs.
3. Strong team-player mentality.
4. Exceptional communication skills.
5. Ability to thrive in a fast-paced and dynamic environment.
6. In-depth knowledge of luxury products.

Previous experience in a similar role within fashion retail companies is required.

Employees enjoy a vibrant work environment with opportunities for professional growth and development within the luxury fashion sector.

Gucci fosters a culture of creativity, innovation, and inclusivity, encouraging employees to express their individuality and contribute to the brand's legacy. The workplace is dynamic, with a strong emphasis on collaboration and excellence.