Gucci Client Advisor

São Paulo • Brazil

Wednesday, January 14, 2026

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inspiring work environment where creativity and excellence are at the forefront.

1. Deliver exceptional customer service by adhering to the Gucci selling ceremony, ensuring a memorable shopping experience.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage to exceed customer expectations.
3. Facilitate cross and up-selling across all product categories.
4. Engage in discussions about fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
5. Build and maintain strong customer relationships, accommodating diverse nationalities and personalities.
6. Monitor and update customer information using the company's CRM tools to retain existing customers and identify new high-potential clients.
7. Achieve individual and store sales goals, contributing to business growth.
8. Promote open communication and collaboration with team members, offering constructive solutions.
9. Assist in managing the visual display of products in line with Gucci's visual standards.
10. Ensure store maintenance and appropriate product levels on the sales floor, adhering to corporate policies.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to drive and exceed individual and store sales results.
3. Deep passion for fashion and luxury products.

1. Excellent commercial awareness and customer service attitude.
2. High flexibility and adaptability to different customer needs.
3. Strong team-player mentality.
4. Exceptional communication skills.
5. Ability to thrive in a fast-paced and dynamic environment.
6. In-depth knowledge of luxury products.

Previous experience in a similar role within the fashion retail sector is required.

Employees enjoy a vibrant work environment with opportunities for professional growth and development within the luxury fashion industry.

Gucci fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and passion for fashion. The brand values diversity and inclusivity, creating a welcoming atmosphere for all team members.