Gucci Client Advisor

São Paulo • Brazil

Friday, May 16, 2025

Gucci, a revered name in the luxury fashion industry, is part of the prestigious Kering Group. Known for its innovative designs and commitment to excellence, Gucci offers an inspiring environment for those passionate about fashion and luxury. As an employer, Gucci is dedicated to fostering talent and providing opportunities for growth within the global fashion landscape.

1. Deliver exceptional customer service in alignment with the Gucci selling ceremony.
2. Exhibit comprehensive knowledge of Gucci products, history, and heritage to assist customers effectively.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments, showcasing a passion for the industry.
5. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
6. Maintain and update customer information using CRM tools to retain and identify high-potential clients.
7. Achieve individual and store sales targets, contributing to business development.
8. Promote open communication and collaboration within the team, offering constructive solutions.
9. Manage product visual displays in accordance with Gucci's visual standards.
10. Ensure store maintenance and product availability on the sales floor, adhering to corporate policies.
11. Oversee product replenishment and conduct physical inventory checks.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to achieve and exceed individual and store sales targets.
3. Deep passion for fashion and luxury products.

1. Excellent commercial awareness and customer service orientation.
2. High adaptability to diverse customer needs.
3. Strong team collaboration skills.
4. Exceptional communication abilities.
5. Capability to thrive in a fast-paced, dynamic environment.
6. In-depth knowledge of luxury products.

Candidates must have proven experience in a similar role within the fashion retail sector, demonstrating the ability to meet and exceed sales targets.

Gucci offers a competitive benefits package, including opportunities for professional development and growth within the luxury fashion industry.

Gucci fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their passion for fashion and contribute to the brand's legacy of excellence.