Gucci Client Advisor

São Paulo • Brazil

Monday, March 17, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the larger Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive work environment where employees are encouraged to express their creativity and passion for fashion.

1. Provide exceptional customer service by adhering to the Gucci selling ceremony, ensuring a memorable shopping experience.
2. Demonstrate in-depth knowledge of Gucci products, history, and heritage to assist and exceed customer needs.
3. Facilitate cross and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
5. Build and maintain strong customer relationships, accommodating diverse nationalities and personalities.
6. Monitor and update customer information using CRM tools to retain existing and identify potential high-value customers.
7. Achieve individual and store sales goals, contributing to business growth.
8. Promote open communication and collaboration within the team, offering constructive solutions.
9. Manage visual merchandising in accordance with Gucci's visual standards.
10. Ensure store maintenance and optimal product levels on the sales floor, adhering to corporate policies.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail.
2. Demonstrated ability to achieve and exceed sales targets.

1. Deep passion for fashion and luxury.
2. Excellent commercial awareness and customer service orientation.
3. High adaptability to diverse customer needs.
4. Strong team collaboration skills.
5. Effective communication abilities.
6. Capability to thrive in a dynamic, fast-paced environment.
7. Comprehensive knowledge of luxury products.

Previous experience in a similar role within the fashion retail sector is required.

Employees enjoy a supportive work environment with opportunities for professional growth and development within the luxury fashion industry.

Gucci fosters a culture of innovation and inclusivity, encouraging employees to express their individuality and creativity. As part of the Kering Group, Gucci is committed to sustainability and ethical practices, creating a positive impact on the community and environment.