Gucci Client Advisor

Santa Clara • USA

Saturday, February 7, 2026

Gucci, a renowned name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity and innovation, offering employees the opportunity to be part of a dynamic and inclusive environment where they can thrive and contribute to the brand's legacy of excellence.

1. Engage proactively with clients to establish strong relationships, ensuring they feel valued and at ease from the first point of contact.
2. Deliver personalized, client-centric experiences to foster brand loyalty and drive repeat business.
3. Build rapport with clients by understanding their needs and aspirations, exceeding their expectations.
4. Develop a client base by recruiting new clients and nurturing existing ones.
5. Utilize in-store technology to enhance the client experience.
6. Collect and utilize meaningful client information to tailor services to individual preferences.
7. Provide clients with insights on local lifestyle trends to add value to their experience.
8. Drive sales results by monitoring KPIs and maximizing selling opportunities.
9. Offer exceptional client experiences through luxury gestures and product rituals.
10. Employ effective selling techniques to drive sales and maintain a client-centric attitude.
11. Promote virtual appointments and distance sales to create additional selling opportunities.
12. Maintain a 'One-Gucci-Client' perspective in all transactions to ensure a positive client experience.
13. Guide and inspire clients to make informed purchasing decisions.
14. Foster open communication and collaboration with team members.
15. Engage clients with storytelling and expert product knowledge to assist in purchasing decisions.
16. Stay informed on fashion trends and competitors to provide the best solutions for clients.
17. Participate actively in store operations, including stock maintenance and inventory.
18. Adhere to all policies and procedures, focusing on loss prevention and operational excellence.
19. Process POS transactions accurately and ensure client information is captured correctly.
20. Contribute to maintaining visual displays according to Gucci standards.
21. Follow company grooming guidelines and ensure optimal product levels on the sales floor.
22. Manage general store administration and functionality.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work a retail schedule, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.
6. Excellent commercial awareness and client attitude.
7. High flexibility and adaptability to different clients and situations.
8. Strong communication skills.
9. Ability to work in a fast-moving and dynamic environment.

1. Client engagement and relationship building
2. Sales and negotiation
3. Product knowledge and storytelling
4. Communication and collaboration
5. Adaptability and problem-solving
6. Operational excellence

A minimum of 2 years in luxury fashion sales or a similar customer service role, with a proven ability to build lasting relationships and exceed sales targets.

A reasonable estimate of the current base salary range is $18.70 USD to $19.00 USD per hour.

Eligible employees may participate in an employee benefits program, including medical, dental, vision, paid time off (PTO), and 401K.

Gucci fosters an inclusive and respectful workplace culture, emphasizing diversity, thoughtfulness, and accountability. The brand values honesty, transparency, and integrity, which are essential to sustaining healthy, long-lasting relationships. Gucci encourages creativity, collaboration, and continuous learning, empowering employees to achieve their full potential.