Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs. As part of the esteemed Kering Group, Gucci offers a dynamic and inclusive work environment that fosters creativity and professional growth. Employees are encouraged to embody the brand's values and contribute to its legacy of excellence.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and maintain meaningful customer data using CRM tools to build relationships and personalize client development.
5. Maintain an organized client book, regularly contacting clients and following up on sales or requests.
6. Discuss fashion trends and developments in the luxury market with clients, showcasing passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards according to Gucci's guidelines.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
2. 1+ years of prior service-related work experience.
3. Excellent communication skills, both oral and written.
4. Proficiency with technology.
5. High school diploma or equivalent preferred.

1. Service mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Ability to engage and build relationships with clients.
4. Strong organizational and follow-up skills.
5. Attention to detail and accuracy.
6. Team-focused with a collaborative spirit.
7. Adaptability in a fast-paced environment.

A minimum of one year in a service-related role, preferably within the luxury or fashion industry.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in employee benefit and incentive programs, including employee discounts with Gucci and Kering brands, paid time off, performance development opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of inclusivity and accessibility, valuing diversity and encouraging employees to express their individuality. The brand promotes a collaborative and innovative work environment where everyone is empowered to contribute to the company's success.