Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the renowned Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, providing a dynamic environment where creativity and innovation thrive. The brand is dedicated to nurturing talent and promoting professional growth within its ranks.
- Achieve or exceed monthly and seasonal sales goals for both individual and store performance.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and utilize customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Advise clients on fashion trends and luxury market developments with passion and expertise.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual merchandising of products in line with Gucci standards.
- Maintain organized stock and adhere to Gucci image standards and guidelines.
- Follow all company policies and procedures.
- Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
- 1+ years of service-related work experience.
- Excellent communication skills, both oral and written.
- Proficiency with technology.
- High school diploma or equivalent preferred.
- Service mindset with a passion for fashion and luxury products.
- Positive, friendly, and outgoing demeanor.
- Ability to build and maintain client relationships.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative spirit.
- Adaptability in a fast-paced environment.
A minimum of one year in a service-related role, preferably within the luxury retail sector.
High school diploma or equivalent preferred.
Competitive hourly wage plus base commission.
Eligible employees may participate in employee benefit and incentive programs, including an employee discount with Gucci and Kering brands, paid holidays, sick and safe time, performance development opportunities, and a 401(k) plan with company matching contributions.
Gucci fosters a radically client-centric culture, promoting a flat, connected, and fast-paced working environment. The brand encourages creativity, ownership, and collaboration, ensuring that every team member contributes to the brand's legacy of innovation and excellence.


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