Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, fostering an inclusive environment where employees are encouraged to express their individuality and contribute to the brand's legacy.
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive and exceed individual KPI goals by ensuring high-quality sales and customer service.
- Capture and manage meaningful customer data to build relationships and personalize future client interactions.
- Maintain an organized client book and provide regular follow-up on sales or client requests.
- Discuss fashion trends and developments in the luxury market with clients.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold visual display standards in accordance with Gucci guidelines.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to drive sales and build lasting relationships.
- Excellent communication skills.
- Strong organizational and follow-up skills.
- Attention to detail.
- Team-oriented with a collaborative mindset.
- Ability to work in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays.
- Exceptional customer service skills.
- Strong sales acumen.
- Excellent communication and interpersonal skills.
- Organizational and multitasking abilities.
- Attention to detail.
- Team collaboration.
- Adaptability to different customer needs.
A minimum of 3 years of experience in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
A reasonable estimate of the current base salary range is $17.25 USD per hour.
Eligible employees may participate in an employee benefits program, including medical, dental, vision, Paid Time Off (PTO), and a 401K plan. An incentive program may also be available, subject to performance.
Gucci fosters a culture of inclusivity and accessibility, encouraging employees to express their individuality and contribute to the brand's innovative spirit. The company values creativity, collaboration, and a client-centric approach, ensuring a dynamic and supportive work environment.