Gucci Client Advisor

San Antonio • USA

Tuesday, July 29, 2025

Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. Gucci is celebrated for its innovative designs and high-quality craftsmanship. As an employer, Gucci fosters a dynamic and inclusive work environment where creativity and collaboration are at the forefront, offering employees the opportunity to be part of a prestigious brand that values excellence and innovation.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals by ensuring the highest level of customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, regularly contacting clients and providing follow-up on sales or client requests.
6. Discuss fashion trends and developments in the luxury market with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards within the store to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci's guidelines.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci image standards and company policies.

1. 1+ years of prior service-related work experience.
2. Ability to maintain regular and reliable attendance with a flexible schedule.
3. Work authorization in the United States.

1. Excellent communication skills, both oral and written.
2. Proficiency with technology.
3. Strong organizational and follow-up skills.
4. Ability to work in a fast-paced and dynamic environment.
5. High flexibility and adaptability to different customers.
6. Additional languages are a plus.

Candidates should have at least one year of experience in a service-related role, demonstrating a strong ability to engage with clients and exceed expectations.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in employee benefit and incentive programs, including an employee discount with Gucci and Kering Group brands, paid floating holidays, sick and safe time, performance development, internal mobility opportunities, and a 401(k) plan with company matching contributions.

Gucci is committed to fostering a culture of inclusivity and accessibility, promoting a work environment where creativity and collaboration thrive. Employees are encouraged to bring their unique perspectives and talents to the table, contributing to the brand's legacy of innovation and excellence.