Gucci Client Advisor

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic and inclusive environment where employees are encouraged to express their individuality and contribute to the brand's legacy.

1. Achieve or exceed monthly and seasonal sales goals for both individual and store performance.
2. Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to Gucci's selling ceremony.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Provide fashion advice and insights into luxury market trends.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to protect customers, colleagues, and merchandise.
9. Contribute to the visual merchandising of products according to Gucci standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
2. 1+ years of service-related work experience.
3. Excellent communication skills, both oral and written.
4. Proficiency with technology.
5. High school diploma or equivalent preferred.
6. Additional languages are advantageous.

1. Service-oriented mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Strong relationship-building skills.
4. Curiosity and passion for learning.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with collaborative skills.
8. Adaptability to a fast-paced environment.
9. Flexibility and adaptability to diverse customer needs.

A minimum of one year in a service-related role, preferably within the luxury retail sector.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in benefit and incentive programs, including employee discounts, paid holidays, sick leave, performance development opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of inclusivity and accessibility, encouraging employees to express their creativity and individuality. The workplace is dynamic and collaborative, promoting innovation and a client-centric approach.