Gucci Client Advisor

Rome • Italy

Tuesday, July 1, 2025

Gucci, a hallmark of luxury and innovation, is renowned for its modern approach to fashion, redefining luxury for the 21st century. As part of the prestigious Kering Group, Gucci stands as a beacon of Italian craftsmanship, offering products that epitomize quality and meticulous attention to detail. The Kering Group is a global leader in apparel and accessories, encompassing a portfolio of esteemed luxury and lifestyle brands.

1. Provide exceptional customer service in alignment with Gucci's selling ceremony.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage.
3. Facilitate cross and up-selling across all product categories.
4. Advise clients on fashion trends and developments in the luxury market.
5. Cultivate and strengthen relationships with a diverse clientele.
6. Maintain and update customer information using company CRM tools.
7. Achieve individual and store sales goals.
8. Collaborate effectively with team members and propose solutions.
9. Manage visual merchandising in accordance with Gucci standards.
10. Ensure store maintenance and product availability on the sales floor.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci grooming standards and policies.

1. Proven experience in a similar role within the fashion retail sector.
2. Demonstrated ability to drive and exceed sales targets.
3. Passion for fashion and luxury goods.
4. Strong commercial awareness and customer-centric attitude.
5. Flexibility and adaptability to diverse customer needs.
6. Team-oriented mindset.
7. Proficient communication skills.
8. Ability to thrive in a dynamic, fast-paced environment.
9. Knowledge of luxury products.
10. Fluency in Italian and English.

1. Customer service excellence
2. Product knowledge
3. Sales and cross-selling
4. Relationship building
5. Communication
6. Team collaboration
7. Adaptability
8. Commercial awareness

Previous experience in a similar role within the fashion retail industry is required.

Employees enjoy working within a dynamic and prestigious environment, with opportunities for professional growth and development.

Gucci fosters a culture of innovation, inclusivity, and excellence, where employees are encouraged to express their individuality and creativity. The brand values collaboration and open communication, creating an environment where team members can thrive and contribute to the brand's legacy of luxury and craftsmanship.