Gucci

Client Advisor

Gucci is a renowned luxury fashion brand known for its high-quality products and rich heritage. The company is committed to providing exceptional customer service and fostering brand loyalty through its dedicated team of professionals.

1. Serve customers according to the Gucci selling ceremony.
2. Provide exceptional customer service by greeting, listening, and assisting customers.
3. Demonstrate excellent knowledge of Gucci products and history.
4. Guarantee cross and up-selling for all product categories.
5. Discuss fashion trends and developments in the luxury market with clients.
6. Build and strengthen relationships with customers of various nationalities and personalities.
7. Monitor and update customer information using company tools (CRM).
8. Achieve individual and store goals to enhance and develop the business.
9. Foster open and constructive communication with team members.
10. Manage the visual display of products according to Gucci standards.
11. Ensure store maintenance and appropriate product levels on the sales floor.
12. Replenish products and conduct physical inventory of merchandise.
13. Follow company grooming standards and policies.

1. Proven experience in a similar role within fashion retail companies.
2. Proven ability to drive and exceed individual and store results.
3. Deep passion for fashion and luxury.

1. Excellent commercial awareness and customer attitude.
2. High flexibility and ability to adapt to different customers.
3. Team-player mentality.
4. Strong communication skills.
5. Ability to work in a fast-moving and dynamic environment.
6. Luxury product knowledge.

Proven experience in a similar role within fashion retail companies.

The role is based in Copacabana, Rio de Janeiro, a vibrant and dynamic location that aligns with Gucci's commitment to luxury and excellence.