Gucci Client Advisor

Recife • Brazil

Monday, March 2, 2026

Gucci, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs. As part of the Kering Group, Gucci benefits from the resources and global reach of a leading luxury conglomerate, offering employees a dynamic and supportive environment to thrive in their careers.

1. Deliver exceptional customer service by adhering to the Gucci selling ceremony.
2. Exceed customer expectations through attentive listening and assistance, demonstrating comprehensive knowledge of Gucci products and heritage.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage clients in discussions about fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
5. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
6. Monitor and update customer information using CRM tools to retain existing customers and identify new high-potential clients.
7. Achieve individual and store sales goals, contributing to business growth.
8. Promote open communication with team members, offering collaborative and effective solutions.
9. Assist in managing product displays in line with Gucci visual standards.
10. Maintain store functionality and product availability on the sales floor, adhering to corporate policies.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci grooming standards and policies.

1. Proven experience in a similar role within the fashion retail sector.
2. Demonstrated ability to achieve and exceed individual and store sales targets.
3. Passion for fashion and luxury products.
4. Strong commercial awareness and customer-oriented attitude.
5. Flexibility and adaptability to diverse customer needs.
6. Team-oriented mindset.
7. Excellent communication skills.
8. Ability to thrive in a fast-paced, dynamic environment.
9. In-depth knowledge of luxury products.

1. Customer service excellence
2. Sales and cross-selling techniques
3. Fashion and luxury market knowledge
4. CRM proficiency
5. Communication and interpersonal skills
6. Team collaboration
7. Adaptability and flexibility
8. Visual merchandising

Previous experience in a similar capacity within the fashion retail industry is required.

Employees enjoy a supportive work environment with opportunities for professional growth within the prestigious Kering Group.

Gucci fosters a culture of innovation, creativity, and excellence, encouraging employees to embody the brand's values and contribute to its legacy as a leader in luxury fashion.