Gucci Client Advisor

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic and inclusive work environment that encourages professional growth and development.

1. Deliver exceptional customer service by adhering to the Gucci selling ceremony and exceeding customer expectations.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage to assist and engage customers.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
5. Cultivate and enhance customer relationships, accommodating diverse nationalities and personalities.
6. Maintain and update customer information using CRM tools to retain existing customers and identify potential high-value clients.
7. Achieve individual and store sales targets, contributing to business growth.
8. Foster open communication and collaboration with team members, proposing effective solutions.
9. Assist in managing product visual displays in accordance with Gucci's visual standards.
10. Ensure store maintenance and product availability on the sales floor, following corporate policies.
11. Oversee product replenishment and conduct physical inventory checks.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to achieve and exceed individual and store sales targets.

1. Deep passion for fashion and luxury.
2. Excellent commercial awareness and customer-centric attitude.
3. High adaptability to diverse customer needs.
4. Strong team-player mentality.
5. Exceptional communication skills.
6. Ability to thrive in a fast-paced, dynamic environment.
7. In-depth knowledge of luxury products.

Previous experience in a similar role within the fashion retail industry is required.

Employees enjoy a supportive work environment, opportunities for career advancement, and engagement with a globally recognized luxury brand.

Gucci fosters a culture of innovation, creativity, and inclusivity, encouraging employees to express their individuality while working collaboratively towards shared goals. The brand values sustainability and ethical practices, creating a positive impact on both the industry and society.