Gucci Client Advisor
Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic and inclusive work environment that encourages professional growth and development.
- Deliver exceptional customer service by adhering to the Gucci selling ceremony and exceeding customer expectations.
- Demonstrate comprehensive knowledge of Gucci products, history, and heritage to assist and engage customers.
- Facilitate cross-selling and up-selling across all product categories.
- Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
- Cultivate and enhance customer relationships, accommodating diverse nationalities and personalities.
- Maintain and update customer information using CRM tools to retain existing customers and identify potential high-value clients.
- Achieve individual and store sales targets, contributing to business growth.
- Foster open communication and collaboration with team members, proposing effective solutions.
- Assist in managing product visual displays in accordance with Gucci's visual standards.
- Ensure store maintenance and product availability on the sales floor, following corporate policies.
- Oversee product replenishment and conduct physical inventory checks.
- Adhere to Gucci's grooming standards and policies.
- Proven experience in a similar role within fashion retail companies.
- Demonstrated ability to achieve and exceed individual and store sales targets.
- Deep passion for fashion and luxury.
- Excellent commercial awareness and customer-centric attitude.
- High adaptability to diverse customer needs.
- Strong team-player mentality.
- Exceptional communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- In-depth knowledge of luxury products.
Previous experience in a similar role within the fashion retail industry is required.
Employees enjoy a supportive work environment, opportunities for career advancement, and engagement with a globally recognized luxury brand.
Gucci fosters a culture of innovation, creativity, and inclusivity, encouraging employees to express their individuality while working collaboratively towards shared goals. The brand values sustainability and ethical practices, creating a positive impact on both the industry and society.


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