Gucci Client Advisor

Gucci, established in Florence in 1921, stands as a beacon of luxury fashion, renowned for its creativity and Italian craftsmanship. As part of the esteemed Kering Group, Gucci continues to redefine the boundaries of luxury, offering unparalleled experiences across fashion, leather goods, jewelry, and eyewear. Kering is a global leader in luxury, managing the development of a series of renowned brands.

1. Achieve or surpass individual and store sales targets consistently.
2. Deliver exceptional customer service, exceeding expectations with comprehensive product knowledge and brand heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments, demonstrating passion for the industry.
7. Collaborate with colleagues to foster a positive work environment and ensure consistent customer experiences.
8. Uphold store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Maintain visual display standards in line with Gucci's visual guidelines.
10. Contribute to store operations by organizing stock rooms and maintaining understock.
11. Adhere to Gucci's image standards and company policies.

1. 3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
2. Proven track record of exceeding sales targets.
3. Demonstrated ability to build lasting relationships with clients and colleagues.
4. Strong organizational and follow-up skills.
5. Attention to detail and accuracy.
6. Team-oriented with a collaborative mindset.
7. Adaptability to a fast-paced environment.

1. Excellent oral and written communication skills.
2. Ability to multitask effectively.
3. Strong organizational skills.
4. Attention to detail.
5. Flexibility and adaptability.
6. Team collaboration.

3+ years in luxury fashion sales or a similar customer service role.

The role offers a dynamic work environment with opportunities for professional growth within a leading luxury brand.

Gucci fosters a culture of creativity and innovation, encouraging employees to contribute to the brand's legacy of redefining luxury. The work environment is collaborative, dynamic, and committed to excellence.