Gucci Client Advisor
Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and unparalleled craftsmanship, Gucci offers a dynamic and inclusive work environment where creativity and excellence are celebrated.
- Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and utilize meaningful customer data to build relationships and personalize future client interactions.
- Maintain an organized client book, regularly contacting clients and following up on sales or requests.
- Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
- Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in accordance with Gucci standards.
- Maintain a neat and organized stock room and understock.
- Adhere to Gucci image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to drive sales and build lasting customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative approach.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customer needs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Client-centric mindset
- Collaborative working
- Creative problem-solving
- Accountability
- Agility
- Relationship building
- Empowerment
- Continuous learning
- Talent development
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
Gucci offers a culture of inclusivity and accessibility, with opportunities for personal and professional growth, and a commitment to employee well-being.
Gucci fosters a community of passionate individuals united by a desire to innovate and excel in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and collaboration, encouraging employees to express their unique talents and contribute to the brand's legacy.


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