Gucci Client Advisor

Pittsburgh • USA

Wednesday, July 2, 2025

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative approach to fashion and luxury. As an employer, Gucci offers a dynamic and inclusive environment where creativity and passion are at the forefront. The brand is committed to fostering a culture that values diversity, accessibility, and professional growth, making it an ideal workplace for those who wish to excel in the luxury fashion industry.

1. Achieve or exceed individual and store sales goals monthly and seasonally.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci standards.
10. Maintain organized stock and adhere to Gucci image standards.
11. Follow all company policies and procedures.

1. Ability to maintain regular and reliable attendance with a flexible schedule.
2. 1+ years of prior service-related work experience.
3. Excellent communication skills, both oral and written.
4. Proficiency with technology.
5. High school diploma or equivalent preferred.
6. Additional languages are a plus.

1. Service mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Strong organizational and follow-up skills.
4. Attention to detail and accuracy.
5. Ability to work in a fast-paced environment.
6. Flexibility and adaptability to different customer needs.

1+ years of prior service-related work experience is required.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in employee benefit and incentive programs, including an employee discount with Gucci and sister brands, paid floating holidays, sick and safe time, performance development, internal mobility opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of inclusivity and accessibility, emphasizing a client-centric approach and collaborative working environment. The brand encourages creativity, ownership, and continuous learning, making it a vibrant workplace for those passionate about fashion and luxury.