Gucci Client Advisor

Paramus • USA

Tuesday, October 7, 2025

Gucci, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs. As part of the Kering Group, Gucci benefits from the resources and global reach of one of the world’s leading luxury conglomerates. The brand is committed to fostering a dynamic and inclusive work environment where creativity and excellence are celebrated.

1. Engage and establish strong relationships with clients, ensuring they feel valued and at ease from the first point of contact.
2. Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
3. Build rapport with clients by understanding their needs and aspirations, exceeding their expectations.
4. Develop and expand the client base by recruiting new clients and nurturing existing ones.
5. Leverage in-store technology to enhance the client experience.
6. Collect meaningful client information to tailor services to individual preferences.
7. Provide insights on local lifestyle trends to add value to the client experience.
8. Drive sales results through effective monitoring of KPIs and maximizing selling opportunities.
9. Provide exceptional client experiences with a focus on hospitality and luxury gestures.
10. Utilize effective selling techniques to drive sales and maintain a client-centric attitude.
11. Promote virtual appointments and distance sales to create new selling opportunities.
12. Maintain a 'One-Gucci-Client' perspective for all transactions.
13. Guide clients to make informed purchasing decisions.
14. Foster open communication with team members and propose effective solutions.
15. Engage clients using storytelling and expert product knowledge.
16. Attend training sessions to gain product insights.
17. Stay updated on fashion trends and competitors to offer the best solutions to clients.
18. Participate in store operations such as stock maintenance and inventories.
19. Adhere to policies and procedures with a focus on loss prevention.
20. Process all POS transactions accurately and ensure client information is captured correctly.
21. Contribute to the visual display of products according to Gucci standards.
22. Follow company grooming guidelines and ensure optimal product levels on the sales floor.
23. Manage general store administration and functionality.

1. 2+ years of luxury fashion sales experience with an excellent track record.
2. Proven ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work a retail schedule including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.

1. Excellent commercial awareness and client attitude.
2. High flexibility and ability to adapt to different clients and situations.
3. Strong communication skills.
4. Ability to work in a fast-paced and dynamic environment.

A minimum of 2 years of experience in luxury fashion sales or a similar customer service setting is required.

A reasonable estimate of the current base salary range is $19.00/hour to $21.00/hour. Additional compensation may include commissions for eligible employees.

Eligible employees may participate in an employee benefits program, including medical, dental, vision, paid time off (PTO), and a 401K plan.

Gucci fosters a culture of inclusivity and accessibility, encouraging a community united by a passion for innovation in the fashion world. The brand values creativity, excellence, and collaboration, offering a dynamic environment where employees can thrive.