Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is part of the global conglomerate Kering, renowned for its portfolio of iconic brands. As an employer, Gucci is committed to fostering a culture of creativity, innovation, and inclusivity, providing its employees with opportunities to excel in a dynamic and collaborative environment.

1. Achieve or surpass individual and store sales targets consistently, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge and brand heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, ensuring regular client contact and follow-up on sales or requests.
6. Advise clients on fashion trends and luxury market developments, showcasing passion for fashion and luxury products.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci's visual standards.
10. Maintain organized stock and adhere to Gucci's image standards and guidelines.
11. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a fast-paced, dynamic environment.
9. Flexibility to adapt to different customer needs.
10. Availability to work flexible hours, including evenings, weekends, and holidays.

1. Exceptional customer service skills.
2. Strong sales acumen.
3. Excellent communication and interpersonal skills.
4. Organizational and multitasking abilities.
5. Attention to detail.
6. Team collaboration and partnership.
7. Adaptability and flexibility.

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a culture of inclusivity, creativity, and innovation, encouraging employees to express themselves and contribute to the brand's legacy. The workplace environment is dynamic and collaborative, with a focus on personal and professional growth.