Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the global conglomerate Kering, renowned for its portfolio of iconic brands. As an employer, Gucci is committed to fostering a culture of creativity, innovation, and inclusivity, providing its employees with opportunities to excel in a dynamic and collaborative environment.
- Achieve or surpass individual and store sales targets consistently, contributing to business growth.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge and brand heritage.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book, ensuring regular client contact and follow-up on sales or requests.
- Advise clients on fashion trends and luxury market developments, showcasing passion for fashion and luxury products.
- Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in line with Gucci's visual standards.
- Maintain organized stock and adhere to Gucci's image standards and guidelines.
- Comply with all company policies and procedures.
- Bachelor’s Degree preferred.
- 3+ years of experience in luxury fashion sales or a similar customer service role.
- Proven ability to exceed sales targets and build lasting customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative approach.
- Ability to thrive in a fast-paced, dynamic environment.
- Flexibility to adapt to different customer needs.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Exceptional customer service skills.
- Strong sales acumen.
- Excellent communication and interpersonal skills.
- Organizational and multitasking abilities.
- Attention to detail.
- Team collaboration and partnership.
- Adaptability and flexibility.
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.
Gucci fosters a culture of inclusivity, creativity, and innovation, encouraging employees to express themselves and contribute to the brand's legacy. The workplace environment is dynamic and collaborative, with a focus on personal and professional growth.


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