Gucci Client Advisor

Gucci, a prestigious name within the luxury fashion industry, operates under the umbrella of Kering, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers an inspiring workplace where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and style.

1. Achieve or exceed individual and store sales goals monthly and seasonally.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book with regular client follow-ups.
6. Provide fashion and luxury market insights to clients.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold store security standards to ensure the safety of clients, colleagues, and merchandise.
9. Ensure visual display standards are met in accordance with Gucci guidelines.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to exceed sales targets and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with collaborative skills.
8. Adaptability in a dynamic environment.
9. Flexible scheduling availability, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Data management
5. Communication
6. Organization
7. Team collaboration
8. Adaptability
9. Fashion trend awareness

A minimum of three years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.

Gucci fosters a dynamic and inclusive environment where creativity and innovation are celebrated. Employees are encouraged to be radically client-centric, collaborative, and relentlessly creative, embodying the brand's ethos of ownership and excellence.