Gucci Client Advisor

Gucci, a prestigious name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and commitment to quality, Gucci offers a dynamic work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.

1. Achieve or exceed individual and store sales targets, enhancing business growth.
2. Deliver exceptional customer service, aligning with Gucci's luxury standards and heritage.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client follow-ups and relationship management.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent, exceptional client experience.
8. Uphold store security standards for the safety of customers, colleagues, and merchandise.
9. Ensure visual display standards are met according to Gucci guidelines.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to achieve sales targets and build lasting relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with effective collaboration skills.
8. Adaptability in a fast-paced environment.
9. Flexibility to work varied schedules, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Relationship building
4. Organizational skills
5. Communication skills
6. Attention to detail
7. Team collaboration
8. Adaptability
9. Fashion trend awareness

A minimum of 3 years in luxury fashion sales or a comparable customer service environment is required.

Bachelor’s Degree preferred

Gucci offers a culture of inclusivity and accessibility, fostering a supportive environment for professional growth. Employees are part of a community that values diversity and creativity.

Gucci is committed to creating a workplace that is inclusive and accessible, promoting a culture where creativity and innovation thrive. Employees are encouraged to express their unique talents and contribute to a collaborative and dynamic environment.