Gucci Client Advisor
Gucci, a renowned name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity, innovation, and inclusivity, offering a dynamic environment where employees can thrive and contribute to the brand's legacy of excellence.
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture meaningful customer data for relationship building and personalized client development.
- Maintain an organized client book and provide regular follow-up on sales or client requests.
- Discuss fashion trends and luxury market developments with clients.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold Gucci's visual display standards and maintain organized stock areas.
- Adhere to Gucci's image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to exceed sales targets and build lasting customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team collaboration and effective communication.
- Ability to work in a fast-paced, dynamic environment.
- Flexibility to adapt to different customer needs.
- Capability to work a flexible schedule, including evenings, weekends, and holidays.
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.
Gucci fosters a workplace culture centered on creativity, inclusivity, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's innovative spirit and commitment to excellence.
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