Gucci Client Advisor

Gucci, a revered name in luxury fashion, is part of the esteemed Kering Group, a global conglomerate renowned for its portfolio of iconic brands. As an employer, Gucci is committed to fostering a dynamic and inclusive workplace where creativity and innovation are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of excellence.

1. Achieve or exceed monthly and seasonal sales targets for both individual and store performance.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating in-depth product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book and provide regular follow-up on sales or client inquiries.
6. Advise clients on fashion trends and luxury market developments with enthusiasm.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to protect customers, colleagues, and merchandise.
9. Ensure visual display standards are met in accordance with Gucci guidelines.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
2. 1+ years of prior service-related experience.
3. Excellent oral and written communication skills.
4. Proficiency in technology.
5. High school diploma or equivalent preferred.

1. Service-oriented mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Ability to engage and build relationships with clients.
4. Curiosity and passion for learning.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative spirit.
8. Adaptability in a fast-paced environment.

A minimum of one year in a service-related role is required, ideally within the luxury or fashion sectors.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in benefit and incentive programs, including employee discounts, paid holidays, and a 401(k) plan with company matching.

Gucci fosters a culture of inclusivity and accessibility, promoting a community of passionate individuals united by a shared vision to innovate and excel in the fashion industry. The workplace is dynamic, encouraging creativity and collaboration.