Gucci Client Advisor

Orlando • USA

Monday, March 3, 2025

Gucci, a prestigious name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and commitment to excellence, Gucci offers an unparalleled work environment that fosters creativity and growth. As part of the Kering family, employees benefit from a rich heritage of craftsmanship and a dedication to sustainability and inclusivity.

1. Achieve or exceed individual and store sales targets on a monthly and seasonal basis.
2. Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to Gucci's selling ceremony.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client interactions.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Provide fashion and luxury market insights to clients, demonstrating passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold store security standards to ensure safety of clients, colleagues, and merchandise.
9. Contribute to the visual merchandising of products according to Gucci standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of achieving sales targets and building customer relationships.
4. Excellent communication skills, both verbal and written.
5. Strong organizational skills and attention to detail.

1. Exceptional customer service skills.
2. Ability to multitask in a fast-paced environment.
3. Strong teamwork and collaboration skills.
4. Flexibility and adaptability to different customer needs.
5. Proficiency in CRM tools.

Minimum of 3 years in luxury fashion sales or a similar customer service role.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations during the application and interview process. Employees enjoy a dynamic work environment with opportunities for professional growth.

Gucci fosters a community of passionate individuals dedicated to innovation in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and collaboration, encouraging employees to break new ground and contribute to the brand's legacy.