Gucci Client Advisor

Oak Brook • USA

Thursday, January 22, 2026

Gucci, a distinguished name in luxury fashion, is a part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic work environment where employees are encouraged to express their creativity and passion for fashion. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that all employees feel valued and empowered.

1. Achieve or surpass individual and store sales targets monthly and seasonally, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge and understanding of Gucci's heritage.
3. Drive individual KPI goals by maintaining high standards of customer service and sales quality.
4. Capture and utilize customer data effectively to build relationships and personalize client development opportunities.
5. Maintain an organized client book, ensuring regular client contact and follow-up on sales or requests.
6. Provide fashion and luxury market insights to clients, showcasing a passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience, fostering a positive work environment.
8. Ensure store security standards are upheld to protect customers, colleagues, and merchandise.
9. Support visual merchandising by maintaining product displays in line with Gucci's visual standards.
10. Keep the stock room organized and adhere to Gucci's image standards and guidelines.
11. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of achieving sales results and building lasting relationships with clients and colleagues.
4. Excellent communication skills, both verbal and written, with the ability to multitask.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a fast-paced, dynamic environment.
9. Flexibility to adapt to different customer needs.
10. Availability to work a flexible schedule, including evenings, weekends, and holidays.

1. Client-centric mindset with strong interpersonal skills.
2. Ability to work collaboratively in a flat, connected, and fast-paced environment.
3. Creative problem-solving skills.
4. Ownership mentality with accountability for actions and results.

A minimum of 3 years in luxury fashion sales or a similar customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a globally recognized luxury brand.

Gucci prides itself on a culture that encourages creativity, inclusivity, and collaboration. Employees are empowered to express their individuality and contribute to the brand's innovative spirit. The workplace is dynamic and fast-paced, reflecting the brand's commitment to excellence and forward-thinking.