Gucci Client Advisor

Oak Brook • USA

Monday, November 3, 2025

Gucci, an illustrious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic and inclusive work environment that fosters creativity and growth. Employees are encouraged to embody the brand's rich heritage while contributing to its future-forward vision.

1. Consistently achieve or exceed individual and store sales goals, enhancing business development.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive and exceed individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client development.
5. Maintain an organized client book and provide regular follow-up on sales or client requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci standards.
10. Maintain organized stock and adhere to Gucci image guidelines.
11. Follow all company policies and procedures.

1. Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
2. 1+ years of prior service-related work experience.
3. Excellent oral and written communication skills.
4. Proficiency in additional languages is advantageous.
5. Proficient with technology.
6. High school diploma or equivalent preferred.

1. Service mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Ability to engage and build relationships with clients.
4. Strong organizational and follow-up skills.
5. Attention to detail and accuracy.
6. Team-focused with a collaborative spirit.
7. Adaptability in a fast-paced environment.

A minimum of 1 year in a service-related role, preferably within the luxury retail sector.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in benefit and incentive programs, including employee discounts with Gucci and Kering brands, paid holidays, sick and safe time, performance development opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of inclusivity and accessibility, encouraging employees to embody the brand's values of creativity and innovation. The workplace is dynamic, supportive, and committed to personal and professional development, ensuring that each team member can contribute to the brand's legacy and future.