Gucci Client Advisor
Gucci, a beacon of Italian craftsmanship and luxury, is renowned for its innovative and progressive approach to fashion. As part of the esteemed Kering Group, Gucci stands at the forefront of the luxury industry, offering unparalleled quality and attention to detail. The brand is celebrated for its eclectic, contemporary, and romantic designs, solidifying its status as one of the most coveted fashion houses globally.
- Deliver exceptional customer service by adhering to Gucci's selling ceremony and brand standards.
- Demonstrate comprehensive knowledge of Gucci's products, history, and heritage to enhance customer experience.
- Facilitate cross-selling and up-selling across all product categories.
- Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
- Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
- Maintain and update customer information using CRM tools to retain existing clients and identify potential high-value customers.
- Achieve individual and store sales targets, contributing to business growth.
- Promote open communication and collaboration with team members, offering effective solutions.
- Assist in managing product displays in line with Gucci's visual standards.
- Ensure store maintenance and optimal product levels on the sales floor, adhering to corporate policies.
- Oversee product replenishment and inventory management.
- Adhere to Gucci's grooming standards and policies.
- Proven experience in a similar role within fashion retail companies.
- Demonstrated ability to meet and exceed individual and store sales targets.
- Deep passion for fashion and luxury products.
- Excellent commercial awareness and customer service orientation.
- High adaptability and flexibility in customer interactions.
- Strong team-player mentality.
- Exceptional communication skills.
- Ability to thrive in a fast-paced and dynamic environment.
- In-depth knowledge of luxury products.
- Fluency in Italian and English.
Proven experience in a similar role within fashion retail companies is required.
The position offers the opportunity to work within a prestigious luxury brand, fostering professional growth and development in a dynamic environment.
Gucci fosters a culture of innovation and creativity, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, providing a supportive environment where team members can thrive and contribute to Gucci's legacy of excellence.

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