Gucci Client Advisor

Noventa di Piave • Italy

Friday, May 23, 2025

Gucci, a beacon of influential, innovative, and progressive fashion, is renowned for its modern approach to luxury. As a part of the esteemed Kering Group, Gucci stands as a paragon of Italian craftsmanship, offering products that epitomize quality and meticulous attention to detail. The brand continues to redefine luxury for the 21st century, maintaining its status as one of the most coveted fashion houses globally.

1. Provide exceptional customer service in alignment with Gucci's selling ceremony.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments.
5. Build and nurture customer relationships across diverse nationalities and personalities.
6. Monitor and update customer information using CRM tools to retain and identify high-potential clients.
7. Achieve individual and store sales goals to enhance business growth.
8. Foster open communication and collaboration within the team.
9. Manage product visual displays according to Gucci standards.
10. Maintain store functionality and product levels on the sales floor.
11. Ensure product replenishment and conduct physical inventory checks.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail.
2. Demonstrated ability to exceed individual and store sales targets.
3. Deep passion for fashion and luxury products.

1. Excellent commercial awareness and customer service orientation.
2. High adaptability to diverse customer needs.
3. Strong team-player mentality.
4. Exceptional communication skills.
5. Ability to thrive in a dynamic, fast-paced environment.
6. In-depth knowledge of luxury products.
7. Fluency in Italian and English.

Previous experience in a similar role within the fashion retail industry is required.

Employees benefit from working within a globally recognized luxury brand, with opportunities for professional growth and development.

Gucci fosters a culture of innovation and creativity, encouraging its employees to embody the brand's eclectic and contemporary spirit. As part of the Kering Group, Gucci promotes a collaborative and dynamic work environment, where diversity and individuality are celebrated.