Gucci Client Advisor
Gucci, a prestigious name in luxury fashion, operates under the esteemed Kering conglomerate, known for its commitment to creativity and innovation. As an employer, Gucci offers a dynamic environment where passion for fashion meets groundbreaking design, fostering a culture of excellence and inclusivity.
- Engage proactively with clients to establish strong relationships, ensuring a welcoming and valued experience from the initial contact.
- Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
- Build rapport by understanding client needs and aspirations, exceeding expectations through generosity and connection.
- Expand the client base by recruiting new clients and nurturing existing relationships.
- Utilize in-store technology to ensure a seamless and relevant client experience.
- Collect and analyze client information to tailor services to individual preferences.
- Enhance client experience by providing insights into local lifestyle trends.
- Drive sales results by monitoring KPIs and maximizing selling opportunities both in-store and remotely.
- Provide exceptional client experiences through hospitality, selling skills, and luxury gestures.
- Employ effective selling techniques to drive sales and maintain a client-centric approach.
- Promote virtual appointments and distance sales to create additional selling opportunities.
- Maintain a 'One-Gucci-Client' perspective across all transactions to ensure a positive client experience.
- Guide clients in making informed purchasing decisions through expert product knowledge and styling advice.
- Participate actively in store operations, including stock maintenance and inventory.
- Adhere to policies and procedures with a focus on loss prevention and operational excellence.
- Ensure accurate processing of POS transactions and client information capture.
- Contribute to maintaining visual display standards in line with Gucci's guidelines.
- Follow company grooming standards and ensure optimal product levels on the sales floor.
- Manage general store administration and functionality.
- 2+ years of luxury fashion sales experience with a proven track record.
- Ability to drive and exceed individual and store results.
- High degree of ethics, professionalism, and integrity.
- Flexibility to work retail schedules, including evenings, weekends, and holidays.
- Deep knowledge and passion for fashion and luxury.
- Excellent commercial awareness and client attitude.
- High flexibility and adaptability to different clients and situations.
- Strong communication skills.
- Ability to work in a fast-paced and dynamic environment.
A minimum of two years of experience in luxury fashion sales or a similar customer service role is required.
A reasonable estimate of the current base salary range is $19.00- $21.00 per hour.
Gucci is committed to providing a culture of inclusivity and accessibility, offering reasonable accommodations for candidates requiring assistance during the application process.
Gucci fosters a community of passionate individuals united by a shared commitment to innovation and excellence in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and collaboration, encouraging employees to break new ground in fashion and beyond.


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