Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is part of the global conglomerate Kering, known for its commitment to innovation and excellence. As an employer, Gucci offers a dynamic and inclusive environment where creativity and passion for fashion are at the forefront. The brand is dedicated to fostering a culture that values diversity and encourages personal and professional growth.

1. Achieve or surpass individual and store sales targets on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold store security standards to protect customers, colleagues, and merchandise.
9. Ensure visual display of products aligns with Gucci standards.
10. Maintain organized stock and adhere to Gucci image guidelines.
11. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of achieving sales results and building customer relationships.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Team-oriented with collaborative skills.
5. Adaptability in a fast-paced environment.
6. Flexibility to work varied schedules, including evenings, weekends, and holidays.

A minimum of 3 years in luxury fashion sales or a related customer service environment is required.

Bachelor’s Degree preferred.

Base salary range from $21.00/hour to $24.00/hour, subject to geographic differentials and other factors.

Comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.

Gucci fosters an inclusive and accessible workplace culture that values diversity and encourages creativity. The brand is committed to providing a supportive environment where employees can thrive and innovate, contributing to the brand's legacy of excellence.