Gucci Client Advisor

New York • USA

Wednesday, May 21, 2025

Gucci, a distinguished name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and unparalleled craftsmanship, Gucci offers a dynamic work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that all employees are empowered to contribute to the brand's legacy of luxury and innovation.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to Gucci's selling ceremony.
3. Drive individual KPI goals by maintaining high standards of customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, ensuring regular client contact and follow-up on sales and requests.
6. Provide fashion and luxury market insights to clients, demonstrating passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience, fostering a positive work environment.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Maintain visual display standards and organized stock rooms in accordance with Gucci guidelines.
10. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a fast-paced, dynamic environment.
9. Flexibility to work evenings, weekends, and holidays as needed.

1. Customer service excellence
2. Sales proficiency
3. Relationship building
4. Organizational skills
5. Fashion trend awareness
6. Team collaboration
7. Adaptability
8. Communication skills

A minimum of 3 years in luxury fashion sales or a comparable customer service role is required.

Bachelor’s Degree preferred.

The base salary range for this position is $22.00/hour to $24.00/hour, subject to geographic differentials and individual qualifications.

Gucci offers a comprehensive benefits package that includes health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci champions a culture of innovation, inclusivity, and collaboration. Employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The workplace environment is dynamic and fast-paced, reflecting the brand's commitment to pushing boundaries in the fashion industry.