Gucci Client Advisor

New York City • USA

Wednesday, January 22, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic and inclusive workplace where employees are encouraged to express their unique talents and contribute to the brand's legacy of excellence.

1. Achieve or surpass monthly and seasonal sales targets, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client interactions.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments, showcasing passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual presentation of products in line with Gucci standards.
10. Maintain a tidy and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to exceed sales targets and build lasting client relationships.
4. Excellent communication skills.
5. Strong organizational skills and attention to detail.
6. Team-oriented with a collaborative mindset.
7. Adaptability to a fast-paced environment.
8. Flexible schedule availability, including evenings, weekends, and holidays.

1. Exceptional customer service skills.
2. Strong sales acumen.
3. Excellent communication and interpersonal skills.
4. Organizational and multitasking abilities.
5. Attention to detail.
6. Team collaboration.
7. Adaptability and flexibility.

A minimum of 3 years of experience in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

The base salary range for this position is estimated between $19.00 USD and $20.00 USD per hour, subject to geographic differentials and individual qualifications.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci fosters a culture of inclusivity, creativity, and innovation, encouraging employees to express their individuality and contribute to the brand's legacy. The workplace is dynamic and collaborative, with a focus on personal and professional growth.