Gucci Client Advisor
Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative and contemporary approach to fashion, Gucci is committed to fostering a dynamic work environment that encourages creativity and excellence. As an employer, Gucci offers a unique opportunity to be part of a brand that is synonymous with luxury and sophistication, while also being part of a larger conglomerate that values sustainability and innovation.
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual KPI goals by ensuring high-quality customer service and sales.
- Capture and utilize meaningful customer data to build relationships and personalize client development.
- Maintain an organized client book and provide regular follow-up on sales or client requests.
- Discuss fashion trends and developments in the luxury market with clients.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold visual display standards in accordance with Gucci guidelines.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to drive sales and build lasting customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative mindset.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customers.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Customer service excellence
- Sales proficiency
- Product knowledge
- CRM proficiency
- Organizational skills
- Communication skills
- Team collaboration
- Adaptability
- Fashion trend awareness
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.
Gucci is dedicated to creating a community of passionate individuals who are united by the desire to innovate and break new ground in the fashion industry. The company promotes a radically client-centric mindset and encourages a collaborative, creative, and ownership-driven work environment.


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