Gucci Client Advisor

Naples • Italy

Wednesday, May 21, 2025

Gucci, a hallmark of luxury and innovation, has redefined fashion for the modern era, establishing itself as a preeminent fashion house renowned for its Italian craftsmanship and meticulous attention to detail. As part of the illustrious Kering Group, Gucci benefits from the conglomerate's leadership in the luxury sector, encompassing a diverse portfolio of prestigious brands. Gucci is dedicated to fostering a diverse and inclusive workforce, recognizing that diversity enriches the workplace and enhances the brand's adaptability in a dynamic world.

1. Provide exemplary customer service in alignment with Gucci's selling ceremony.
2. Demonstrate comprehensive knowledge of Gucci's products, history, and heritage.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments.
5. Cultivate and maintain strong customer relationships, accommodating diverse nationalities and personalities.
6. Monitor and update customer information using CRM tools to retain and identify high-potential clients.
7. Achieve individual and store sales targets, contributing to business growth.
8. Promote open communication and collaboration with team members.
9. Assist in managing product visual displays according to Gucci standards.
10. Ensure store maintenance and optimal product levels on the sales floor.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci's grooming standards and policies.

1. Experience in a similar role within the fashion retail industry.
2. Proven track record of achieving individual and store sales results.
3. Passion for fashion and luxury goods.
4. Strong commercial awareness and customer-focused attitude.
5. Flexibility and adaptability to diverse customer needs.
6. Team-oriented mindset.
7. Effective communication skills.

1. Ability to thrive in a fast-paced, dynamic environment.
2. In-depth knowledge of luxury products.
3. Fluency in Italian and English.

Previous experience in a comparable position within the fashion retail sector is required.

Gucci offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Gucci embraces a culture of innovation, diversity, and inclusivity, encouraging employees to express their talents and adapt to the ever-evolving fashion landscape. As a part of the Kering Group, Gucci is committed to fostering an environment where diversity in all forms is valued and respected.