Gucci Client Advisor

Naples • USA

Friday, March 7, 2025

Gucci, a prestigious brand under the Kering conglomerate, is renowned for its commitment to luxury and innovation in the fashion industry. As an employer, Gucci offers an environment that fosters creativity and excellence, encouraging employees to embody the brand's philosophy and values. Kering, as the parent company, supports Gucci in maintaining its status as a leader in the luxury market, providing a dynamic and inclusive workplace for its diverse talent pool.

1. Achieve or exceed monthly and seasonal sales goals for both individual and store performance.
2. Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to Gucci's selling ceremony.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data through CRM tools to build relationships and personalize client development opportunities.
5. Maintain an organized client book, regularly contacting clients and following up on sales and requests.
6. Advise clients on fashion trends and luxury market developments with a passion for fashion and luxury products.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci's visual standards.
10. Maintain a neat and organized stock room and understock.
11. Adhere to Gucci's image standards and guidelines.
12. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to drive individual and store results and build lasting relationships with clients and colleagues.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Team-focused with a collaborative mindset.
5. Adaptability to a fast-paced and dynamic environment.
6. Flexibility to work evenings, weekends, and holidays as required by business needs.

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment that values inclusivity and accessibility.

Gucci fosters a culture of inclusivity and accessibility, encouraging employees to be creative and innovative. The brand values collaboration and empowers its team to contribute to its legacy of luxury and excellence. Gucci is committed to providing a supportive environment where every employee can thrive and express their individuality.